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At Bluedot Inc, we owe our success to people and processes. An administrative assistant is the supportive force behind both, and we are currently seeking someone exceptional to take the helm. The ideal candidate will be a problem solver who has excellent communication skills and impeccable attention for detail. The candidate should also have experience working in an office environment, performing administrative tasks, and providing support to coworkers. An ability to multitask, manage complex schedules, and meet changing deadlines is essential to the position.  Objectives of this role Serve as the eyes and ears of the office, providing information, answering questions, and responding to requests Ensure optimal use of office equipment, supplies, and inventories through preventive maintenance Maintain workflow by analyzing and refining standard operating procedures, such as scheduling, communications, and office layout Coordinate internal and external resources to expedite workflow Oversee and achieve organizational goals while upholding best practices  Responsibilities Provide front-desk coverage by managing a busy, multiline phone system, greeting guests as they enter the office, managing incoming/outgoing mail and shipments, and maintaining an organized, clean office environment Provide administrative support to senior leaders, including email correspondence and generation and distribution of memos, letters, spreadsheets, forms, and faxes Plan, organize, and schedule company meetings in the office, off-site, and via videoconference Coordinate domestic and international travel arrangements for employees Maintain filing system, contact database, employee list, and inventory Order and oversee office supplies and food deliveries for group meetings  Required skills and qualifications High school diploma or equivalent Proven administrative experience Superb written and verbal communication skills Strong time-management skills and multitasking ability Aptitude for learning new software and systems  Preferred skills and qualifications College degree or equivalent Previous success in office management Experience managing budgets and expenses Experience developing internal processes and filing systems Comfortable handling confidential information

Hi Job Seeker, Primary Skills• AWS Elastic Beanstalk, AWS Lambda, Amazon CloudFront, Amazon API Gateway, AWS Step FunctionSpecialization• AWS Development: Senior Software Development EngineerJob requirements• Job Summary:• We are seeking a skilled and motivated AWS Connect Engineer to join our cloud engineering team. The ideal candidate will have hands-on experience designing and implementing scalable, secure, and high-performance solutions using Amazon Connect, Node.js, AWS Lambda, API Gateway, and event-driven architectures. You will play a key role in building intelligent contact center solutions and integrating them with enterprise systems. Key Responsibilities: • Design, develop, and maintain solutions using Amazon Connect for voice and chat-based customer interactions. • Build and deploy serverless applications using AWS Lambda, API Gateway, and Node.js. • Integrate Amazon Connect with backend systems and third-party APIs. • Implement event streaming and real-time data processing using Amazon Kinesis, Kafka, or EventBridge. • Develop and manage contact flows, Transfer Queues, Lex bots, and Lambda integrations within Amazon Connect. • Ensure solutions are secure, scalable, and compliant with industry standards. • Collaborate with cross-functional teams including DevOps, QA, and Product to deliver high-quality solutions. • Monitor and troubleshoot production issues, ensuring high availability and performance. Required Skills & Qualifications: • 5–8 years of experience in software engineering with a focus on cloud-native applications. • Strong hands-on experience with Amazon Connect, including contact flows, routing profiles, and integrations. • Proficiency in Node.js and experience building RESTful APIs. • Experience with AWS Lambda, API Gateway, DynamoDB, S3, CloudWatch, and IAM. • Familiarity with event-driven architectures and tools like Amazon EventBridge, Kinesis, or Kafka. • Understanding of CI/CD pipelines, infrastructure as code (e.g., CloudFormation, Terraform), and DevOps practices. • Excellent problem-solving skills and ability to work in a fast-paced, agile environment. Preferred Qualifications: • AWS Certification (e.g., AWS Certified Developer – Associate, AWS Certified Solutions Architect). • Experience with Amazon Lex, Polly, or other AI/ML services in the AWS ecosystem. • Background in contact center technologies or customer experience platforms. • Knowledge of security best practices and compliance frameworks (e.g., HIPAA, PCI).  IF interested please do call me or text msg at   7  0  2   7   8   1   8   3   4   3   

Hi Jos Seeker Job Description Seeking  Amazon Connect Developer with a strong background in FinTech/Banking. The role requires expertise in AWS services, particularly Amazon Connect, and involves designing contact flows and developing chatbots using Lex API.Responsibilities• In-depth knowledge and Strong hands on exp on• AWS Lambda - Python/Java/Node.js• Experience with Amazon Connect SDK• Amazon Connect's P... Experience with Amazon Connect SDK Min 3 years of onsite experience Tier 1 background In-depth knowledge and Strong hands on experience on AWS Lambda - Python/Java/Node.js Experience with Amazon Connect SDK Amazon Connect's Precision routing schema Amazon Connect's API Amazon Integration with API Lex - chatbot development using Lex API (Lambda) Bedrock, Bedrock Agent, Bedrock AgentCore Amazon Connect Contact Flow design Recent FinTech/Banking domain experience Responsibilities The role requires expertise in AWS services, particularly Amazon Connect, and involves designing contact flows and developing chatbots using Lex API In-depth knowledge and Strong hands on exp on AWS Lambda - Python/Java/Node.js Amazon Connect's Precision routing schema Amazon Connect's API Amazon Integration with API Lex - chatbot development using Lex API (Lambda) Bedrock, Bedrock Agent, Bedrock AgentCore LLM[prompt engineer] Nova, Claude, OpenAl Amazon Connect Contact Flow design    If interested please do text msg me or call me at   7  0   2   7   8   1   8   3  4   3

Hi Job Seeker, Job Summary We are seeking a highly skilled and experienced Senior Engineer in Amazon Connect and AWS Expert to join a dynamic team and assist with migration from legacy contact center system to Amazon Connect. In this role, you will be responsible for the assessment, design, development, and implementation of complex contact center solutions leveraging Amazon Connect platform. You will work closely with cross-functional teams, including product, engineering, and operations to deliver high-quality, innovative, secure and scalable solutions that meet the evolving needs of the business in a hyper-growth environment. Key Responsibilities • Design, develop, and implement complex contact center solutions utilizing the full suite of Amazon Connect features, including IVR/contact flows, queues, agents, and integrations.• Develop and implement custom integrations with CRM systems (Salesforce, ServiceNow etc.,), ERP Systems, Alert & Monitoring systems and other business applications.• Optimize contact center performance by analyzing call flow data, identifying bottlenecks, and implementing improvements to reduce call handling times and improve customer satisfaction.• Configure and manage Amazon Connect features, including voice and chat capabilities, speech recognition, text-to-speech, and outbound dialing.• Stay abreast of the latest advancements in contact center technology and Amazon Connect features.• Provide technical support, troubleshoot and resolve technical issues related to Amazon Connect and its integrations. Job Qualifications • Amazon Connect Expertise:o Deep understanding of Amazon Connect core features and capabilities including Contact Lens.o Proven experience in designing and implementing complex contact flows, including advanced routing logic, speech recognition, and text-to-speech using AWS LEX bots, Polly etc.o Strong understanding of Amazon Connect's integration capabilities with other AWS Services, such as Lambda, SQS, SNS etc.o Experience with Amazon Connect's API's and SDK's• AWS Experience:o Solid experience with AWS infrastructure and services, including ECS, S3, Lambda, Aurora PostgreSQL, Dynamo DB etc.,o Experience with AWS Security best practices.• CRM Integrations and 3rd Party Integrationso Proven experience integrating Amazon Connect with various CRM system (Salesforce, ServiceNow etc.,)o Experience with CRM API's and data modelso Good to have experience integrating with WFM systems like Verint.• Technical Skillso Strong programming skills using Java, Spring Booto Experience with SQL and NoSQL databases (e.g., AWS RDS, Dynamo DB, Aurora etc.,)o Experience working in Agile environments (Jira)o Strong experience with DevOps practices and CI\CD (Terraform, Jenkins, Spinnaker, Git etc.,)o Experience and understanding of security protocols and systems (e.g., Active Directory, IAM, SAML, SSO etc.,) in line with legal and regulatory requirements (PCI DSS, PII, HIPPA, GDPR etc.,)o Good experience and knowledge of networking concepts and protocols especially in telephony environment.• Other Qualifications:o Excellent problem-solving and analytical skillso Strong communication and interpersonal skillso Ability to work independently and as part of a team Required Experience• 5+ Years of experience in Contact Center technologies and Cloud Architecture• 5+ Years of hands-on experience Amazon Connect and AWS• 2+ Years of experience using Terraform Nice to have• Experience with Genesys On-Premises contact center system• Experience with contact center migrations• Experience with cloud migrations• Experience with AI/ML technologies especially AWS Transcribe, Bedrock, Comprehend, Sagemaker etc• Related AWS Certifications If interested please do text msg me or call me at    7   0   2   7   8   1   8    3   4   3

• Dynamic AML Data Analyst with 7 years of experience in aml data analysis complex datasets of AML Data and leveraging cloud technologies to deliver scalable, data-driven solutions in banking and financial domain. • Experienced in operations of all global transactions, payments, money transfer, foreign exchange currency buy/sell, remittances, exchange, inward/outward processing. • Compiled, sorted, verified the accuracy of data from FINTRAC application and identify AML/ATF transactions, any suspicious activity before it is entered and accurately record customer/client/transaction date. • Followed AML, regulatory, legal compliance and tracked the tasks with the help of SharePoint, JIRA everyone on the team can stay up to date on the latest development. • Skilled in Risk management, KYC, Document scanning, Report writing and Data Analysis. • Proficient with Microsoft Office (Word, Excel, PowerPoint, Access and Outlook), V-Lookup, H-Lookup, Pivot table. • Tech-savvy attitude with a strong desire to learn new software. • Excellent knowledge of Canadian Banking industry data analysis with 100% accuracy and impressive speed.

 Capital One – Chicago, IL  January 2024 – present  ? Led backend development for multiple financial microservices using Java and Spring  Boot, focusing on optimizing performance and scalability.  ? Played a key role in refactoring legacy systems to a cloud-native, microservices  architecture, utilizing AWS services such as Lambda, ECS, and RDS.  ? Designed and implemented RESTful APIs for core banking applications, ensuring secure  and efficient data flow across services.  ? Collaborated with cross-functional teams to streamline backend workflows, resulting in a  30% improvement in transaction processing times.  ? Introduced automated CI/CD pipelines using Jenkins and GitHub, reducing manual  deployments and increasing deployment frequency by 40%.? Addressed and resolved critical production issues within tight SLAs, minimizing  downtime and improving service reliability.  ? Enhanced backend security by integrating OAuth2 and JWT for API authentication and  authorization.  ? Mentored junior developers and conducted code reviews to uphold coding standards  and best practices across the team  Sr. Associate, Software Engineering  Northern Trust – Chicago, IL  January 2022 – January 2024  ? Developed multi-channel backend APIs using Spring Boot and Flask. ? Modernized  legacy systems by implementing an event-driven architecture using Kafka. ? Managed  deployments via Jenkins and AWS infrastructure, optimizing processes in AWS Lambda  and ECS.  ? Addressed security vulnerabilities within SLA timeframes, improving overall system  security.  ? Implemented batch jobs for report generation and audit data maintenance. ?  Improved system performance through refactoring and applying optimized data  structures.  ? Mentored junior engineers, providing regular code reviews and guidance.  Software Engineer  Tata Consultancy Services – New York, NY  September 2019 – January 2022  ? Designed and maintained RESTful APIs using Spring Boot, facilitating seamless system  integration.  ? Spearheaded automation initiatives with Spring Boot and Selenium, reducing manual  effort by 23% and improving testing efficiency by 16%.  ? Improved system reliability and reduced errors, accelerating software release cycles. ?  Quickly resolved production issues, minimizing downtime and earning recognition for  troubleshooting excellence.  ? Led performance optimization efforts, improving system responsiveness by 22%.  EducationBachelor of Science in Computer Science  University of Chicago – Chicago, IL   

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