We are looking for a detail-oriented Customer Support Representative to support daily operations and customer needs.
Responsibilities include:
- Entering and processing customer orders
- Maintaining customer documentation
- Accounts Receivable tasks, including remote check deposits
- Supporting warehousing, shipping, and transportation teams
- Assisting Sales as needed
- Providing backup support across departments
Requirements:
- QuickBooks knowledge highly preferred
- Proficient in Microsoft Office
- Strong organizational and multitasking skills
- Willingness to grow and take on additional responsibilities
This is a great opportunity for someone looking to grow within a company and gain experience across multiple departments.
Job Overview
Fyve Elements LLC, a renowned name in the Food & Beverages industry, is seeking a dedicated and dynamic individual to join our team as a Customer Support Representative. This full-time, W2-Permanent position is based in our Hayward, CA office. We're looking for someone who has a knack for administration, a passion for customer service, and a desire to contribute to our team's success.
Job Roles & Responsibilities
- Handle customer inquiries and resolve their issues promptly
- Provide top-notch customer service to ensure customer satisfaction
- Work closely with other departments to meet customer needs
- Assist in administrative tasks to support the smooth running of the business
Salary
While the salary for this role is competitive and commensurate with the candidate's experience and skills, specific details will be discussed during the interview process.
Qualifications
- A minimum of 2-3 years of experience in a customer service role
- Valid Work Visa, US Citizen, Green Card, EAD / TN
Skills
- Proficiency in QuickBooks and MS Office to manage business transactions effectively
- Strong multitasking skills to handle multiple tasks at a time without compromising on quality
About the Company
Fyve Elements LLC is a leading player in the Food & Beverages industry. We are committed to delivering the highest quality products to our customers while fostering a work environment that values dedication, innovation, and growth.
Why Join Fyve Elements LLC
Joining Fyve Elements LLC means becoming part of a team that values your skills and contributions. We offer an inclusive and supportive work environment, opportunities for professional development, and the chance to make a real impact in the Food & Beverages industry. If you're looking for a rewarding career with a company that values its employees, Fyve Elements LLC is the place for you.
