Multi-tenant Front Desk Agent Jobs in APC Hospitality Jersey City, NJ

The ideal candidate for this role is someone with gracious customer service skills with the ability to multitask. A person with great people skills who can troubleshoot seamlessly. This person will be responsible for maintaining the property like they do their own homes ensuring all maintenance, janitorial and package deliveries are handled appropriately.

Responsibilities:

• Our Concierge team is responsible for handling resident & guest requests and promoting a welcoming environment in the residential condo building
• Pleasant and professional demeanour: ability to graciously interact with residents, guests, building vendors, and building management
• Track all package deliveries, daily activities, and amenity reservations using building software program
• Inform residents of incoming visitors & direct visitors
• Review access control cameras to ensure the safety of the residents
• Manage administrative requests on behalf of Property Managers
• Independently navigate and troubleshoot unpredictable situations that may arise including maintenance issues

Qualifications:

• High School Diploma
• Basic computer literacy skills and talent for technology (i.e
• Handheld radios, telephones, computers, etc).
• Excellent written and verbal communication skills
• Able to multi-task and good time-management
• Confident, polite, friendly, and self-assured attitude
• Well-groomed, professional appearance
• Ability to stand or sit for the duration of the assigned shift, lift, push and pull at least 30 lbs
• Adhere to APC location site Standard Operating Procedure (SOP)

Benefits:

• Paid time off
• Medical/Vision benefits
• Retirement Benefits
• Referral bonuses
• Learning opportunities