Full Time Customer Service Representative Jobs in European Auto Expo Lodi, NJ

 join our growing team. As the first point of contact for our clients, you will play a vital role in delivering exceptional service, resolving inquiries, and enhancing the overall customer experience. If you’re passionate about helping people and thrive in a client-focused environment, we want to hear from you!

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a timely, professional manner
• Understand customer needs and deliver effective solutions
• Maintain accurate documentation of interactions using internal systems
• Demonstrate excellent phone etiquette and clear communication at all times
• Assist customers with product-related information and issue resolution
• Collaborate with internal teams to continuously improve service delivery

Qualifications & Skills:

• Proven commitment to exceptional client service
• Bilingual or multilingual fluency strongly preferred (English required)
• Strong verbal and written communication skills
• Ability to assess and resolve customer issues efficiently
• Tech-savvy and comfortable working with CRM and communication platforms
• Professional demeanor and a team-oriented mindset