Customer Service Representative Jobs in Heera Moti New York, NY

Looking for a Customer Service Representative 

• Able to Process Orders
• Price / Order Verification
• Handling B2B Retail Buyers to make sure they receive product and able to engage in offering them new collections or product with similar taste
• Excellent Superior English & Communication Skills
• A True Problem Solver with the attitude to handle anything
• Contact Production with self-follow up on clients that you manager
• Assist in Inventory
• Customer Analysis
• Able to communicate to inform customers on outstanding invoices and able to rectify payment
• Understands Jewelry Manufacturing / Retail communication lingo.
• Able to adapt in fast past environment with excellent hospitality skills

SKILLS

• Client care, excellent problem solver, positive, able to handle luxury cliental, business development skills, financial understand.
• Only full time 40 hours a week. No students.

Job Overview

Heera Moti is seeking a dynamic and dedicated Customer Service Representative to join our team in New York, NY. As part of our Retail Distribution team, you will be at the forefront of our drive to deliver exceptional customer service. Your role will incorporate sales, market research, and data entry, all while working within a vibrant and fast-paced environment.

Job Roles & Responsibilities

• Deliver top-tier customer service to all clients.
• Conduct market research to support sales and marketing efforts.
• Perform data entry tasks with a high level of accuracy.
• Support the sales team in reaching their targets.

Salary

The salary for this position will be competitive and commensurate with experience.

Qualifications

• 2-25 years of relevant experience in a customer service role.
• Valid work visa for the United States.
• Previous experience within the Gems & Jewellery industry is preferred.

Skills

• Excellent communication skills to effectively liaise with clients.
• Strong sales and marketing skills to drive growth and revenue.
• Ability to conduct thorough market research.
• Proficient in data entry and telemarketing.

About the Company

Heera Moti is a leading company in the Gems and Jewellery industry. With a commitment to excellence, we pride ourselves on providing high-quality products and exceptional customer service.

Why Join Heera Moti

At Heera Moti, we believe that our employees are our greatest asset. We offer a supportive and inclusive work environment, with opportunities for career advancement and personal growth. Join us and be part of a team that is dedicated to excellence.