Full Time Customer Service Representative Jobs in Watco Companies LLC North Bergen, NJ

 Your responsibilities will include:

• Responding to customer inquiries and coordinating service details
• Managing inbound and outbound logistics with internal teams and external carriers
• Preparing and maintaining accurate documentation
• Supporting compliance with Watco safety and operating standards
• Entering and retrieving data from internal systems
• Staying calm and organized during high-volume periods with frequent interruptions
• Independently identifying and resolving issues to ensure customer satisfaction

Qualifications:

• High school diploma or GED
• Proficiency in Microsoft Office and general business software
• Strong verbal and written communication skills
• Ability to write professional emails and documents with proper grammar and clarity
• Excellent organizational skills and attention to detail
• Ability to manage priorities, meet deadlines, and work with minimal supervision
• A customer-first mindset and ability to work well with internal teams