Experienced Office Administrator Jobs in Great Plains Pool & Spa Products Houston, TX

Key Responsibilities:

• Prepare, write, edit, and format professional documents in Word, PowerPoint, and Excel
• Analyze spreadsheet data and create charts, reports, and visual presentations
• Maintain physical and digital files, order office supplies, and organize internal documents
• Greet visitors and provide administrative support for meetings and interviews
• Support branch manager and senior leadership with clerical and scheduling tasks
• Provide exceptional customer service and respond to inquiries in a timely and professional manner
• Assist in resolving customer concerns or escalating issues when necessary
• Maintain business relationships with vendors, customers, and internal teams
• Monitor and manage office supply inventory
• Ensure proper phone coverage, imaging processes, and overall office cleanliness and safety
• Conduct emergency drills and maintain updated emergency contact rosters
• Coordinate office services such as cleaning, carpet maintenance, and postage funding
• Assist Branch Manager with daily cash handling, deposits, batching, and invoice processing
• Maintain accurate records of customer credits, RMA processing, and petty cash reconciliation
• Support collections and communicate with Accounts Receivable on payments and account updates
• Manage credit authorizations and ensure compliance with financial procedures
• Utilize internal systems for data entry, queue management, call logging, and batching
• Operate office equipment such as computers, scanners, photocopiers, and video conferencing tools
• Maintain minimum keyboarding speed of 40 WPM

Qualifications:

• High School diploma or GED equivalent
• At least 1 year of experience in office administration or branch operations
• Intermediate proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint)
• Solid aptitude for math, numerical analysis, and basic financial tasks
• Strong organizational and time-management skills

Preferred Qualifications:

• 3+ years of administrative experience
• Advanced Excel skills including graph/chart creation and data visualization
• Prior experience supporting office or branch operations in a fast-paced setting