At OneMain, Loan Sales Specialists play a vital role by listening closely to customers’ needs and connecting them with fast, friendly, and affordable financing solutions for life’s expenses. This position thrives in a competitive, goal-driven environment where your hard work and dedication directly impact your success. Alongside competitive compensation that rewards both individual and team achievements, this role offers professional growth and advancement within a dynamic and supportive workplace.
Responsibilities:
Manage multiple tasks efficiently in a fast-paced setting, ensuring prompt, high-quality service
Exceed customer expectations with empathy, encouragement, and clear communication, meeting both personal and branch goals
Build and maintain strong customer relationships throughout the loan process and beyond by offering tailored financial solutions
Oversee the full loan life cycle, including collections, while complying with all relevant laws and regulations
Communicate with customers and internal teams through phone, email, chat, and proprietary systems
Demonstrate passion and drive to achieve goals and deliver outstanding results
Educate customers thoroughly on loan options and optional insurance products, ensuring they understand terms and choices
Qualifications:
High School Diploma or GED required
Experience in sales, collections, or customer service
