Front Desk Agent - Harmony Suites, Secaucus, NJ Jobs in Harmony Suites Secaucus, NJ

Harmony Suites in Secaucus, NJ, is hiring a Front Desk Agent to join our friendly and professional team! We are looking for a responsible, well-groomed, customer-focused individual with good communication skills to assist with front desk operations.

Responsibilities:

• Greet and assist guests in a warm and professional manner

• Greet and assist guests in a warm and professional manner. 

• Handle check-in and check-out processes efficiently. 

• Manage phone calls, reservations, and guest inquiries. 

• Provide information about hotel services and local attractions. 

• Ensure the front desk and lobby areas remain clean and organized

Requirements:

• Basic computer knowledge

• Flexible to work morning, evening, and weekend shifts

• Good communication and interpersonal skills

• A well-groomed appearance is mandatory

• Dress Code: Black blazer, black pants, white shirt, black or blue tie, and black shoes.

Job Overview

Harmony Suites is seeking a dedicated and professional Front Desk Agent to join our hospitality team on a part-time basis in Secaucus, NJ. This role is integral to the smooth operation of our hotel, and we need someone with a strong commitment to delivering exceptional customer service and maintaining a hospitable environment for our guests.

Job Roles & Responsibilities

• Manage the front office operations, ensuring the highest level of guest satisfaction.
• Undertake operations analysis to improve the efficiency of front office activities.
• Perform data entry tasks and maintain accurate guest records.
• Assist in kitchen duties, including cooking and inventory control, as needed.
• Adhere to all hotel policies and procedures, maintaining the highest standards of hospitality.

Salary

The salary for this role ranges from $1 to $2 per hour. The final salary offered will depend on the candidate's qualifications and experience.

Qualifications

• A high school diploma or equivalent qualification is required.
• Previous experience in a hotel or motel front desk role is preferred.
• Candidates must be eligible to work in the United States (F1 visa holders are welcome).

Skills

• Strong customer service skills and a friendly, professional demeanor.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Good data entry skills and attention to detail.
• Basic cooking skills and knowledge of inventory control procedures.
• Understanding of operations analysis and improvement techniques.

About the Company

Harmony Suites is a well-established hotel chain that offers a wide range of facilities and services. We are committed to providing a comfortable and enjoyable stay for our guests, and we pride ourselves on our high standards of hospitality. Our team is made up of dedicated and passionate professionals who strive to make every guest's experience memorable.

Why Join Harmony Suites

Joining Harmony Suites means being part of a team that values hard work, commitment, and passion for hospitality. We offer a supportive and inclusive work environment where every member of our team is valued and respected. We also provide opportunities for career development and growth. Being a Front Desk Agent at Harmony Suites is not just a job, it's a stepping stone to a successful career in the hospitality industry.