Part Time Customer Service Representative Jobs in Winward International Inc Fremont, CA

 Customer Service Representative will be responding to incoming phone calls, fax inquiries and emails from our customers and supporting our national sales team.

Requirements:

• Comfortable working in Microsoft Windows, MS Word, MS Excel, and MS Outlook.
• Positive and lots of patience.
• Detail-oriented, well organized, works well under pressure, ability to multi-task and hard working.
• Creative thinking and problem-solving skills.
• Comfortable working with multiple departments.
• Exceptional verbal and written communication skills.
• Excellent prioritizing and time management skills.
• Self-motivated individual.
• A friendly and professional demeanor.
• Apply the proper telephone etiquette to satisfy various customer situations.

Qualifications:

• Associate Degree
• Proficient in Microsoft Windows, MS Excel, MS Word and MS Outlook
• Spanish speaking is a plus

Responsibilities:

• Provide exceptional customer support through effective communication and phone etiquette.
• Assist clients with inquiries and resolve issues promptly while maintaining a positive attitude.
• Perform data entry and manage customer information accurately.
• Utilize time management skills to prioritize tasks and ensure timely responses to customer needs.
• Collaborate with team members to enhance service delivery and customer satisfaction.

Job Type: Part-time

Pay: $18.00 - $20.00 per hour