Full Time Customer Service Representative Jobs in American Modern Insurance Group Fremont, CA

Headquartered in Amelia, Ohio, and with associates located across the United States, we are part of Munich Re’s Global Specialty Insurance division. Our employees receive boundless opportunity to grow their careers and make a difference every day - all in a flexible environment that helps them succeed both at work and at home.

Roles & Responsibilities:

• Answering incoming call volume and provide written communication for all lines of business for policyholders, agents, and strategic accounts
• Processing transactions for multiple lines of business, systems, & products
• Uses multiple computer applications
• Actively participates and involvement in department initiatives and goals

Required Technical Skills:

• Proficient in Microsoft Office.
• Proficient skills with all computer applications for servicing & quoting all products.
• Proficient in utilizing knowledge management tools & resources.

Required Core Competencies:

• Ensures Accountability
• Customer Focus
• Nimble Learning
• Resourcefulness

Benefits:

• Two options for your health insurance plan (PPO or High Deductible)
• Prescription drug coverage (included in your health insurance plan)
• Vision and dental insurance plans
• Short and Long Term Disability coverage
• Supplemental Life and AD&D plans that you can purchase for yourself and dependents (includes spouse/domestic partner and children)
• Voluntary Benefit plans that supplement your health and life insurance plans (Accident, Critical Illness and Hospital Indemnity)