Experienced Customer Service Representative Jobs in Family Dollar Newark, NJ

Join Family Dollar as a Customer Service Representative where you'll play a key role in delivering friendly, helpful service to every shopper. You’ll assist customers with merchandise selection, process payments, answer questions, and help keep the store organized and well-stocked.

Key Responsibilities:

• Greet customers and provide a positive shopping experience
• Assist with product selection and customer inquiries
• Process sales and handle payments using a POS system
• Unload and organize deliveries; stock shelves and recover merchandise
• Maintain cleanliness and ensure store safety
• Perform other duties as needed to support daily operations

Requirements:

• High school diploma or equivalent preferred
• Experience in retail, restaurant, grocery, or related settings preferred
• Physically able to lift up to 40–55 lbs and perform tasks like standing, walking, bending, and climbing
• Available for flexible schedules, including nights, weekends, and holidays

Skills:

• Strong customer service and communication skills
• Ability to stay organized and manage time well
• Problem-solving, decision-making, and relationship-building abilities