Experienced Customer Service Representative Jobs in Associa Fairfield, NJ

Associa, a national leader in community association management, is seeking a Customer Service Representative to deliver outstanding service and support for homeowners, guests, and vendors. This role offers an excellent opportunity to grow your career in a professional, team-oriented environment.

Key Responsibilities:

• Greet and assist homeowners, vendors, and guests in a friendly, professional manner
• Support day-to-day administrative and customer service functions for the HOA
• Answer questions and respond to resident needs to create a positive experience
• Coordinate facility usage like clubhouse reservations and issue pool keys
• Perform other duties as assigned
  
  

Requirements:

• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Strong communication skills (verbal, written, phone, interpersonal)
• Organized, detail-oriented, self-motivated, and a reliable team player
• Capable of managing time-sensitive tasks and prioritizing effectively
• High school diploma or GED required
• 0–3 years of related experience (hospitality background preferred)