Front Desk Jobs in Merrillville, IN by Top Level Recruiter

We are currently looking for a Front Desk Agent to join our team!

Pay: Competitive

Good to have: Must be able to speak well and some customer service experience.

Job Overview

Are you a dynamic, outgoing personality who thrives in a fast-paced environment? We are currently seeking a Front Desk Agent for a role based in Merrillville, IN. As a Front Desk Agent, you will be the first point of contact for our guests and manage all aspects of their accommodation. This position is open to various contract types including W2-Permanent, 1099-Contract, Contract to Hire, Part-time, Temporary, Summer, Full Time, and shift types including 3rd Shift, Evening, Weekend, and Night Shift.

Job Roles & Responsibilities

• Welcoming guests and ensuring efficient and friendly check-in and check-out service
• Responsible for all front desk duties specific to department, including scheduling appointments and maintaining records.
• Performing administrative tasks such as handling cash, processing payments, and maintaining inventory control.
• Assisting with staffing, providing hospitality, and providing customer assistance.

Salary

The salary for the Front Desk Agent position ranges from $11 to $19 per hour, commensurate with experience and qualifications.

Qualifications

Candidates should have a valid work visa. While experience in hotel, motel, or restaurant operations is preferred, those with 0-2 years of experience in a similar or relevant field are encouraged to apply.

Skills

• Sales: Ability to drive sales and generate revenue for the company.
• Operations Analysis: Skill in identifying operational issues and recommending solutions.
• Front Desk: Experience in managing front desk operations in a hospitality environment.
• Inventory Control: Ability to manage and control inventory to prevent loss and ensure availability.
• Administrative Tasks: Proficiency in handling administrative tasks such as record keeping, data entry, and reporting.
• Staffing: Ability to manage staffing issues, including scheduling and conflict resolution.
• Hospitality: Passion for providing exceptional service and enhancing the guest experience.
• Customer Assistance: Proven track record of providing excellent customer service to both internal and external customers.

Work Environment

This role is based in a bustling hotel environment, and will require working in shifts, including nights and weekends. A valid work visa is required.