IT Helpdesk Support Jobs in New York, NY

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Hiring Now – IT Support Roles (L1, L2, Help Desk, Desktop, Service Desk) BR

Magnus Technologies Solutions Inc (+ 103 More jobs) New York, NY

IT Helpdesk Support

Work Experience0 - 7 Years

Functional AreaHelpdesk

EducationHigh School

Skills:

About Us: At Magnus Technology Solutions Inc., we are expanding our IT support team to help top-tier clients maintain and grow their infrastructure. We are ...

Salary:

$80000 - $90000 / Per Year

Work Authorization:

Valid Work Visa,
H4

Preferred Employment:

Corp-Corp

Openings:20+
0 miles

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IT Helpdesk Support Jobs in New York, NY -FAQ

How much does IT Helpdesk Support get paid per annum in New York, NY?
IT Helpdesk Support salaries in New York can vary based on experience, qualifications, and other factors. We're currently collecting data for this role and location and will share the compensation details shortly.
Where can I explore IT Helpdesk Support Jobs nearby New York?
You can explore IT Helpdesk Support roles in these nearby growing cities:
What are the job roles related to a IT Helpdesk Support in New York, NY?
Here are the key categories you can explore as a IT Helpdesk Support in New York, NY:
What skills are essential for IT Helpdesk Support jobs right now?
Here are the key and common skills required for IT Helpdesk Support roles:
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IT Helpdesk Support Jobs in New York, NY: Skills, Responsibilities & Pay Scale

Overview of the IT Helpdesk Support in New York, NY

New York, NY, a bustling hub of technology and innovation, offers a plethora of opportunities for IT Helpdesk Support roles. With an ever-growing IT landscape, the demand for skilled IT professionals, particularly in the field of Helpdesk Support, is on the rise. The city is home to several multinational corporations, startups, and tech giants that require IT Helpdesk Support to ensure seamless operation of their technological infrastructure.

Skills required for the IT Helpdesk Support in New York, NY

Strong technical proficiency in various hardware and software systems
Excellent problem-solving and analytical skills
Ability to multitask and prioritize tasks effectively
Strong communication skills and customer service orientation
Knowledge of network security practices and anti-virus programs
Good understanding of IT protocols and processes
Ability to troubleshoot and repair issues
Experience with database and network administration
Patience and ability to explain technical details clearly
Basic programming knowledge can be a bonus

IT Helpdesk Support Job Roles and Responsibilities

Providing technical assistance to staff and customers
Resolving hardware and software issues efficiently
Maintaining and updating technical documents and procedures
Managing ticketing system and escalating issues when necessary
Performing remote troubleshooting
Installing and configuring computer systems and applications
Testing and evaluating new technology
Training users on new systems and software
Maintaining records of software licenses
Ensuring security and privacy of networks and computer systems

Average Salary Insights

The average salary for IT Helpdesk Support roles in New York, NY, varies depending on the level of experience and the size of the company. However, on average, IT Helpdesk Support professionals can expect to earn between $45,000 and $75,000 per annum.