Full Time Office Manager Jobs in Restoration 1 Schaumburg, IL

 We’re seeking an Administrative Assistant to support our team with office management and customer coordination. This role is essential in ensuring our operations run smoothly and our customers receive timely, high-quality service.

Responsibilities:

• Answer and direct incoming phone calls with professionalism and care
• Schedule and dispatch technicians to job sites
• Manage onboarding documents and processes for new hires
• Perform data entry and maintain accurate job records
• Generate daily and weekly reports for management
• Handle accounts payable tasks and basic bookkeeping
• Provide exceptional customer service and conduct follow-up calls
• Support team members with scheduling, coordination, and administrative tasks

Qualifications:

• Previous administrative or office experience (restoration or service industry a plus)
• Strong communication and customer service skills
• Comfortable with scheduling, phone systems, and dispatch tools
• Familiarity with basic accounting or AP systems
• Highly organized, detail-oriented, and able to multitask
• Experience with platforms like Xcelerate, Encircle, Xactimate or other insurance software is a plus