Full Time Customer Service Representative Jobs in Minuteman Press Fremont Fremont, CA

 Minuteman Press is a local printing company and we’re looking for an enthusiastic and friendly person who enjoys working with clients and is able to manage several projects at once. This is a full-time role to join a fun, fast-paced work environment while learning cutting-edge printing and online ordering technologies. Advancement opportunities exist for the right candidate.

What you’ll need:

• Natural passion for helping customers find solutions.
• Demonstrate excellent communication skills (written, verbal, and listening).
• Ability to multi-task and handle several client jobs at the same time.
• Strong attention to detail and math skills.
• Be able to work independently and within a team to perform all tasks as assigned.
• Maintain a positive attitude; works with a sense of urgency; demonstrates timely and thorough execution.
• Flexibility and patience while handling multiple tasks where priorities shift with the demands of our customers.
• Enjoy working on a team
• Experience working in customer service/sales
• Working knowledge of Adobe Creative Suite or is willing to learn
• Experience and interest in Printing, Promotional Products, Signage, Mailing, and Design is useful.
• Willingness to learn and develop.

Your daily responsibilities will entail:

• Responding to customer calls and emails for printing services to understand their printing needs.
• Preparing estimates for new or repeat jobs
• Managing multiple projects and ensuring successful completion of orders
• Generating work orders and reviewing client files for production
• Researching promotional items or custom products
• Placing orders with vendors

Compensation:

• $22-25/hour
• Health Insurance
• Bonus Opportunities