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Operations Executive Job Description
Job brief:
We are looking for a Cleaning Services – Operations Executive to manage our team of cleaning staff and ensure we provide excellent customer service. We are based out of McKinney, TX and looking for the job seekers who are living in and around Frisco, Tx/McKinney, TX area.
Cleaning Services – Operations Executive responsibilities include:
- Training Cleaning service team members on cleaning and maintenance tasks.
- Overseeing staff performance on a daily basis.
- Co-ordinating with Customers about Work Schedules and providing high quality customer satisfaction to our clients.
- Participate in marketing activities and willing to work flexible schedules on weekends.
Cleaning Services – Operations Executive responsibilities include
- Organizing employee shifts,
- Training and motivating team members and
- Checking private and public areas for tidiness.
To be successful in this role, you should have a good understanding of sanitation regulations and team management abilities. Ultimately, you will help ensure our daily Cleaning Service operations run smoothly and that guests are satisfied.
Responsibilities:
- Participate in Training Cleaning Service Team on cleaning and maintenance tasks.
- Oversee staff on a daily basis.
- Schedule shifts and arrange for replacements in cases of absence.
- Establish and educate staff on cleanliness, tidiness and hygiene standards.
- Motivate team members and resolve any issues that occur on the job.
- Respond to customer complaints and special requests.
- Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves.
- Participate in large cleaning projects as required.
- Ensure compliance with safety and sanitation policies in all areas.
Requirements and skills:
- Work experience as a Cleaning/Maid/Housekeeping/Hospitality/Retail/Hospital Supervisor or similar role.
- Hands-on experience with cleaning and maintenance tasks for large organizations.
- Excellent organizational and team management skills.
- Stamina to handle the physical demands of the job.
- Flexibility to work various shifts, including evenings and weekends.
- High school diploma is a plus.
- Computer Skills using Company Apps are mandatory or we can train you.
- Fluent in Spanish language is mandatory.
- English read and written skills are mandatory.
- Valid Driving License is a Must.
COVID-19 considerations: • Rite Maid provides team members with the proper PPE and training to insure a safe working environment.
- Administrative tasks
- Customer Assistance
- Guest Services
- Marketing
- People Management
- Sales Analysis
- Sanitation
Additional Information
Job Type: | Non IT Job |
---|---|
Work Authorization: | Valid Work Visa , US Citizen, Green Card, EAD / TN |
Employment: | W2-Permanent, W2-Contract, 1099-Contract |
Functional Area: | Hospitality |
No. of Job Openings: | 3 |
Gender: | Any |
Qualification: | High School |
Industry: | Hospitality / Airlines / Travel / Tourism |
Language: | English,Hindi |