Office Insurance Co-Ordinator Jobs in Care365 SOL Cumming, GA

Key Responsibilities:

•  Work with clients with professionalism, addressing insurance inquiries and guiding them as needed.
•  Review the scheduling and appointment bookings, to verify eligibility and request authorization ensuring an organized flow of activities.
•  Verify client insurance coverage and eligibility before appointments.
•  Handle insurance claims submission, follow-ups, and resolution of discrepancies with insurance providers.
•  Maintain accurate and up-to-date records of client insurance information in the system.
•  Process payments and assist clients with billing or insurance-related questions.
•  Coordinate with internal staff to ensure smooth handling of insurance claims and paperwork.
•  Assist with administrative tasks, including data entry, file management, and correspondence.
•  Ensure compliance with HIPAA regulations and company policies regarding patient information. 

Qualifications:

•  High school diploma or equivalent; additional certifications in healthcare administration or insurance coordination is a plus.
•  Proven experience in front office management, insurance coordination, or a similar role in a healthcare setting.
•  Strong knowledge of insurance terminology, claims processes, and verification procedures.
•  Excellent communication and interpersonal skills with a customer-focused attitude.
•  Proficiency in using office management software and tools (e.g., MS Office Suite, scheduling systems).
•  Detail-oriented with strong organizational and multitasking abilities.
•  Ability to maintain confidentiality and handle sensitive information with integrity.