Day Shift Front Desk Agent Jobs in Cambria Hotel Richardson, TX

 We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and excellent communication skills. This position offers the opportunity to work in a dynamic hotel environment.

Responsibilities:

• Greet guests in a friendly and professional manner 
• Check guests in and out of the hotel - Answer phone calls and direct inquiries to the appropriate department - Assist guests with requests and provide information about hotel services 
• Handle reservations and cancellations accurately 
• Process payments and maintain guest accounts 
• Maintain a clean and organized front desk area

Requirements:

• Previous experience in hospitality or front desk operations is preferred 
• Strong communication skills and phone etiquette 
• Ability to speak multiple languages is a plus (multilingual or bilingual) 
• Familiarity with hotel management systems 
• Knowledge of night audit procedures is advantageous Join our team as a Front Desk Agent and be part of a welcoming environment where your customer service skills will shine.

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Morning shift
• Night shift
• Weekends as needed