OFFICE ASSISTANT Jobs in Simha7hills Hartford, CT

Job Description;

Role Overview: The [Job Title] is responsible for providing an exceptional dining experience to guests, ensuring efficient service, and maintaining a welcoming atmosphere. This role involves customer interaction, managing reservations, taking orders, and delivering food and beverages in a professional and timely manner.

Key Responsibilities:

1.Greeting Guests: Warmly welcome customers as they arrive, ensuring a friendly and professional first impression. Provide initial seating arrangements based on availability.

2.Managing Reservations: Take and confirm reservations, manage the waitlist, and accommodate special requests to meet guest needs.

3.Seating Guests: Efficiently direct customers to their assigned tables, ensuring a smooth and pleasant transition.

4.Taking Orders: Accurately record food and beverage choices, ensuring all orders are processed correctly.

5.Serving Food and Drinks: Deliver orders promptly and attentively, ensuring proper presentation and customer satisfaction.

6.Handling Payments: Process customer bills, accept cash and credit card payments, and manage any necessary change.

7.Addressing Customer Concerns: Resolve any issues or complaints promptly and professionally to ensure a positive customer experience.

8.Maintaining Cleanliness: Keep dining areas clean and organized, including clearing tables, resetting silverware, and maintaining a neat environment.

9.Upselling: Suggest additional menu items to enhance the customer experience and increase overall sales.

Required Qualifications:

•Strong communication and interpersonal skills.

•Ability to work in a fast-paced environment.

•Prior experience in customer service or hospitality (preferred). 

•Attention to detail and a commitment to high-quality service