RPA Developer Jobs in Emonics LLC New York, NY

Position: NICE Robotic Process Automation -Production Support Executive

Location: Saint Petersburg, FL

Duration: 12+months

Interview : Skype/ Interview

Job Description:

• Should have Bachelors in Computers
• Create NICE RPA solution design documentation aligning with business requirements and stakeholders.
• Design, develop and configure simple, medium to complex robotic process automations per business process and requirements documentation.
• Investigate any issues in the production environment and raise remediation with the business or log issue tickets as required with other IT organizations.
• Hands on experience in managing and supports application running in NICE RPA in 24X7 in onshore offshore model
• Ensure timely and accurate handling of incident and request tickets within prescribed SLAs.
• Work with a sense of urgency to continually improve service levels and customer satisfaction.
• Ensure responsiveness to issues 24x7 working both with internal and 3rd party resources.
• Design and develop Robotic Process Automation to meet use cases as per the RDLC (Robotic Development Life Cycle).
• Independently design and develop simple to complex multi system robotic automation.
• Work directly with the finance user community to understand requirements and data flows and be competent to articulate solutions, risks and challenges.
• Be able to evaluate a use case as appropriate for robotic process automation.
• Participate, do the code walk-thru, and ensure quality of code by performing thorough testing.
• Develop reusable components, scripts and framework for efficiency.
• Comply with and help to enforce governance standards, policies and procedures.
• Collaborate with Infrastructure team and establish SLAs on performance, capacity and Audit logs