Sanxxxxxx - Customer Service Agent Job Profile in Fremont, CA

I am a friendly and reliable professional with over 5 years of experience in tax preparation, customer service, and sales. I recently worked with the IRS VITA program, helping people file their taxes correctly and explaining the process clearly. Before that, I worked at Akbar Travels, where I helped customers with travel bookings, solved problems, and made sure they had a smooth experience. I have an MBA in Tourism Management and strong skills in communication, organization, and working with people.