Primeconnections Contact Solutions Careers in Austin, TX

The Ultimate Customer Experience! Customer Acquisition * Customer Retention * Customer Loyalty * Improved Brand Reputation * Profitable Growth Specializing in the SMB (small to medium business) market, PrimeConnections Contact Solutions offers a flexible but disciplined means to help you seamlessly and cost effectively provide the ultimate customer experience across multiple channels, using a suite of services and technology to tailor an end-to-end solution. Based on your needs and your customers' preferred means of communicating with you, we build contact solutions that leverage: - Voice Services (Inbound/Outbound) - Email - SMS/Text Messaging - Mobile Apps - Social Media Operating near-shore and on-shore contact centers as part of our support, our solutions include the technology, services and people to deliver: - Lead Generation - Lead Verification/Qualification - Sales Funnel Strategy and Support - Customer Care/Tech Support - B to B Inbound/Outbound Telesales Customers may forget