About Pointer Technical Services, Inc.
Pointer Technical Services, Inc. is a firm specializing in call center services and consulting for Avaya's Contact Center products. We have extensive experience in designing, implementing, supporting, and upgrading high-tech call center solutions. We are a Avaya Services and Solutions Provider (SSCP), a member of the Avaya Open Developer Program, and Avaya-certified to install and support most of the products in the Avaya Contact Center family. Specialties Avaya Aura Contact Center, CTI, IVR
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