Part-time Sales Coordinator Jobs in Semper Laser Atlanta, GA

The Sales Coordinator is a vital part of the sales team and is responsible for ensuring the Semper Laser values and standards are consistently applied in all client interactions. He/She will be responsible for converting guests to clients, retaining clients, driving retail sales, and delivering an amazing experience. With a keen eye toward brand integrity and a consistent voice, the incumbent must create a positive work environment and possess confidence in promoting laser hair removal services while providing superlative customer service to help the team reach company goals.

Essential Job Functions:

• Provide outstanding customer service by acknowledging and greeting everyone who enters and leaves our facilities.
• Ensure that the check-in and payment process is handled in accordance with Semper’s policy by processing cash, credit card, and/or credit transactions accurately thus protecting the company’s assets.
• Ensuring client information is accurate and up to date.
• Provide detailed descriptions of treatments, package services, promotional offers, and hours of operation.
• Utilize computers and CRMs with skill and proficiency; document client information in electronic record as directed.
• Meet the daily needs of the operation, such as answering the phone, scheduling services, managing the flow of appointments, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone in our location.
• Provide accurate, appropriate, and immediate responses to all requests made by clients, ensuring complete guest satisfaction.
• Maintain a positive attitude and contribute toward a quality work environment.
• Drive client retention through outreach via telephone and email to current clients.
• Maintain Semper Laser’s core customer service values of optimism, gratitude, excellence, consistency, and empathy.
• Participate in company on-site events to market our services to the community.
• Perform other duties as assigned.

Required:

• High School Diploma or equivalent is required.
• 2+ years of customer service experience, particularly within the industry.
• Must be highly organized and detail-oriented with a love for talking to people.
• Must be comfortable working in a fast-paced environment where multitasking is necessary.
• Ability to thrive and stay calm, polite, and professional in a high-pressured environment to ensure customer satisfaction.