Per Year
Retail Store Manager Job Description
Execute store operation in alignment with the overall business strategy of the Titan Company. To effectively manage the sales, operations, marketing & administration of a store. Duties also include providing exceptional customer service, order fulfillment, Commercial compliance, inventory management, and ensuring merchandise is delivered. We are willing to train the right person for the job.
*Compensation commensurate with experience.
Education: Graduate
Relevant Experience: 8- 10 years in the Jewelry sector with 4-5 years in a position of similar responsibility
Sales/ Retail experience
Stakeholder Management
Strong analytical & mathematical skills
Computer literate with knowledge in latest accounting / commercial packages and MS-Excel
Sales: Retail Operations
- Ensure roll out of the promotions/incentives in the store as per the defined timelines with coordination from the retail operations and finance teams
- Provide inputs to the Branch Manager and retail operations teams in developing specific promotions/incentives for potential seasonal improvement in sales
Commercial: Store-level Commercial Compliance
- Verify store-level transactions periodically to ensure zero deviation from the defined procedure
- Audit store inventory, regularly conduct physical stock verification (PSV), report missing inventory & initiate suitable actions
- Take a daily count of SKUs to tally system generated report with the inputs provided by store staff
- Ensure revenue is booked as per the defined procedure
- Ensure customer verification is done as per defined procedure with the help of proper identification.
- Handle critical customer complaints related to commercial compliance and close all pending cases as quickly as possible.
- Ensure 100% adherence to OCG (Operations and Commercial Guidelines ) Audit in Store
- Cash Management
- Cash Registers
- Customer Service
- Stock Control
- Stocking
- Sales
- Financial Services
- Accounts Receivable
- Front Desk
- Cooking
Additional Information
Job Type: | Non IT Job |
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Work Authorization: | Valid Work Visa |
Employment: | Corp-Corp |
Functional Area: | Retail |
No. of Job Openings: | 1 |
Company Address: | Iselin, Woodbridge Township, NJ, USA |
Job Location: | Iselin, NJ |
Gender: | Any |
Qualification: | Graduate |
Industry: | Gems & Jewellery |
Language: | English |