Business Analyst Job in Jet Support Services Inc. - JSSI Chicago, IL

Essential Duties and Responsibilities:

• Communicate and act as primary contact for business system owners, power users, vendors, and other key stakeholders 
• Contribute to the design of IT systems and solutions 
• Lead requirement discussions to analyze and translate functional and non-functional requirements into user stories and other deliverables 
• Prepare and execute test plans to assess the quality and suitability of deliverables 
• Coordinate and report on development activities 
• Learn new technologies and business areas as needed 
• Possess the ability to manage workload and multiple priorities 
• Develop an in-depth knowledge of all systems necessary to carry out daily responsibilities 

Education and Experience:

• Bachelor Degree in Computer Science or Information Technology or equivalent industry experience with a minimum of 2 years business analysis experience 
• Experience working with business users to gather requirements to translate into design documents 
• Experience with Salesforce 
• Experience in a Microsoft tech stack environment (i.e. .NET, Windows, Visual Studio, SQL Server, Azure) 
• Strong written and verbal communication skills 
• Experience in business system analysis and documentation 
• Experience designing and documenting enterprise IT solutions 
• Experience providing analysis for core business applications, including ERP, CRM, and HRIS 
• Proficiency with Microsoft Office and Visio 
• Knowledge of requirements management and/or prototyping 
• Experience preparing and executing test plans, including system, integration, regression, and user acceptance 
• Ability to read and write UML diagrams 
• Familiarity with agile development methodology 
• ECBA, CCBA, or CBAP are a plus.