Front Desk Receptionist Jobs in Dermatology Center of the East Bay New York, NY

Come join our Medical and Cosmetic Dermatology Practice in Oakland! We are looking for a friendly, detail-oriented, and organized individual to join our front desk team!

Qualifications:

- Minimum of 1 year of experience in medical office preferred

- Experience with practice management systems

- Knowledge of: Word, Excel, Outlook

- Excellent written, verbal, and interpersonal skills

- Strong multi-tasking skills required

- Strong attention to detail and accuracy, and complete documentation as required

- Consistently demonstrate good judgment, strong character and personality, ethics, and high standards of performance

- Must be a team player, eager to improve personally and professionally, receptive to feedback

- Experience with Modernizing Medicine Dermatology is a plus

Responsibilities:

- Maintain a professional, clean and neat appearance

- Facilitate and manage general office flow (patient check in/out, staff needs, office email)

- Answer, screen, and transfer high volume of emails/inbound phone calls/patient inquiries with confidence and ease

- Provide information and answers to service and product inquiries

- Complete patient transactions accurately (accept payments, process returns with a pleasant demeanor)

- Manage provider schedules (filling schedule gaps, managing provider wait list, scheduling, rescheduling, and canceling appointments)

- Maintain client charts in EMR (creating, preparing, data entry)

- Perform opening and closing procedures of the clinic'