Experienced AI Product Designer Jobs in Axon Seattle, WA

Responsibilities:

• Director of Product Design, DEMS & Devices
• None, with opportunities to mentor and influence across teams.
• Define and execute a 3-5 year UX vision for AI-driven solutions, identifying opportunities and ensuring scalability, adaptability, and alignment across Axon's product pillars and ecosystem.
• Lead the entire design process—from research and ideation to prototyping and implementation—for complex, AI-enhanced workflows, delivering cohesive and impactful user experiences.
• Collaborate with senior leaders in Product, Engineering, and AI/ML teams to influence strategic decisions, ensuring design goals align with Axon's objectives and maximize AI's value for users.
• Conduct field research, including ride-alongs and usability testing, to deeply understand public safety professionals' needs, validate designs, and refine solutions based on real-world feedback.
• Design intuitive, human-centered AI interfaces that build user confidence through explainability, ethical considerations, and culturally aware solutions.
• Champion responsible AI practices by being mindful of downstream impacts, societal outcomes, and unintended consequences. Establish processes that balance rapid innovation with risk mitigation to create safe, effective, and equitable AI solutions.
• Guide the evolution of Axon's design systems to support AI-driven products, fostering consistency and scalability across platforms.
• Experiment with new tools, methodologies, and technologies to push the boundaries of design while defining and evangelizing UX guidelines and best practices across Axon's products.
• Facilitate cross-functional workshops and design critiques, aligning teams around user-centered goals and strategies.
• Act as a mentor to designers, raise the team's skill level, and contribute to Axon's recruiting efforts to attract and retain top design talent.
• Rapidly prototype and iterate on AI-driven interactions to simulate behaviors, gather feedback, and align with evolving technologies.
• Strong problem-solving skills and the ability to troubleshoot and optimize AI models for specific business needs.
• Experience managing large datasets, data preprocessing, and feature engineering, for training effective AI models is a bonus skillset for the ideal candidate.

Qualifications:

• 12+ years of product design experience, including significant leadership in designing for complex AI, ML, or enterprise-level systems. Proven expertise in owning end-to-end user experiences for multiple products, with an emphasis on driving long-term UX strategy.
• Demonstrated ability to set and execute a UX vision that aligns with organizational strategy, balancing user needs and business goals.
• Customer-Centric Approach: Deep experience working directly with customers to gather feedback and validate designs, especially in high-stakes or regulated industries.
• Strong knowledge of generative AI, large language models (LLMs), and advanced front-end technologies. Comfortable integrating AI/ML capabilities into user-friendly designs.
• Thrives in environments with high ambiguity, identifying opportunities and leading teams to deliver scalable solutions.
• Expert knowledge of UX standards and best practices, with contributions to advancing the field through publications, conferences, or community engagement.
• Exceptional ability to articulate design concepts, lead workshops, and advocate for user needs with senior leaders and cross-functional teams.
• Proven success in mentoring designers and elevating the overall skill set of a design organization.