Experience AI Solutions Architect Jobs in Centific Global Solutions San Jose, CA

Key Responsibilities:

• Thought Leadership and Advocacy
• Act as the primary spokesperson for Generative AI solutions, representing the company at customer meetings, industry events, conferences, and in public forums.
• Develop and communicate a clear vision and strategy for the company's Gen AI initiatives.
• Publish whitepapers, articles, and thought leadership pieces to enhance the company s reputation in the AI community.
• Lead day-to-day interactions with data science, product, and engineering teams at the target account/s to problem-solve and apply creative ideas to meet client requirements.
• Overall accountability for CSAT and Growth within the account from a technical/solutions perspective. The role has tremendous potential to make a direct impact across the board and we are looking for candidates who excel in navigating complex situations to achieve.
• Strategic Planning and Execution
• Define and drive the roadmap for Gen AI solutions in alignment with business goals.
• Collaborate with cross-functional teams including product management, engineering, marketing, and sales to ensure successful delivery and adoption of Gen AI solutions.
• Identify market trends and opportunities, and guide product innovation to maintain a competitive edge. In effect, this person serves as the Field CTO for the specified account/s and bridges the gap between business strategy and technology.
• Build and maintain strong relationships with key stakeholders, including customers, partners, and industry influencers.
• Conduct regular meetings and presentations to communicate progress, gather feedback, and adjust strategies as needed.
• Serve as the liaison between technical teams and business units to ensure alignment on objectives and expectations.
• Customer and Market Insights
• Gather and analyze customer feedback and market data to inform product development and marketing strategies.
• Understand customer pain points and needs, translating them into actionable product features and improvements.
• Conduct competitive analysis to benchmark our Gen AI solutions against industry standards and competitors.
• Innovation and Continuous Improvement
• Stay abreast of the latest advancements in generative AI and related technologies.
• Foster a culture of innovation, encouraging the team to explore new ideas and approaches.
• Evaluate and implement tools, processes, and methodologies to enhance the efficiency and effectiveness of the Gen AI team.

Qualifications:

• Bachelor s degree in computer science, Engineering, Business, or a related field. A master s degree or Ph.D. in a relevant discipline is preferred.

Experience:

• 10+ years of experience in AI, machine learning, or a related field, with a focus on generative AI.
• Proven track record of successfully leading strategic initiatives and product development in a senior role.
• Experience in a thought leadership capacity, including public speaking and publishing would be plus
• Proven ability to stand & deliver this is especially critical given the strategic account focus

Skills and Competencies:

• Deep understanding of generative AI technologies, applications, and market dynamics.
• Exceptional communication and presentation skills, with the ability to articulate complex technical concepts to diverse audiences.
• Strong strategic thinking and problem-solving abilities.
• Demonstrated ability to build and maintain relationships with stakeholders at all levels.
• High degree of adaptability, creativity, and a passion for continuous learning.