Hi Job Seeker
Role Description
This is a full-time, on-site position for an Amazon Connect Engineer located in Ahmedabad. The Amazon Connect Engineer will be responsible for designing, implementing, and managing solutions within the Amazon Connect ecosystem. Day-to-day tasks will include configuring and optimizing Amazon Connect infrastructure, integrating solutions with other AWS services, troubleshooting issues, and working collaboratively with cross-functional teams to improve system performance and customer experiences. The role demands a strong technical background and the ability to solve complex challenges in cloud contact center implementations.
Qualifications
• Proficiency in Amazon Connect, AWS services, and cloud infrastructure management
• Experience with contact center solutions, IVR design, and telephony technologies
• Skills in programming and scripting languages, such as JavaScript, Python, or Node.Js
• Strong troubleshooting, problem-solving, and debugging capabilities
• Excellent communication and collaboration skills with the ability to work cross-functionally
• Prior experience in implementing or managing AWS solutions is highly desirable
• Bachelor’s degree in Computer Science, Engineering, or a related field is preferred
• Relevant AWS certifications such as AWS Certified Solutions Architect or AWS Certified Developer are a plus
• Amazon Connect, Amazon bedrock, Amazon Lex, Amazon Q, Dynamo DB is a must to have
If interested please do call me or text msg me at 7 0 2 7 8 1 8 3 4 3
