Front Desk Receptionist Jobs in Dallas, TX by Top Level Recruiter

Boutique immigration firm dedicated to providing exceptional legal services to our clients. We are seeking a professional, empathetic, and reliable Front Desk Receptionist to join our team and serve as the first point of contact for our clients.

Key Responsibilities

• Client Communication: Engage with clients professionally via phone, email, and in-person, ensuring clear and effective communication.
• Appointment Scheduling: Coordinate and schedule consultations for new and existing clients, maintaining an organized calendar.
• Document Management: Oversee processes for client document pick-up and delivery, ensuring accuracy and efficiency.
• Call Log Maintenance: Maintain detailed and accurate firm call logs, promptly notifying staff of relevant communications.
• Administrative Support: Perform additional processing administrative tasks as assigned to support the firm’s operations.
• Upholding Professionalism: Represent the firm with a positive attitude, fostering a welcoming environment for all clients and visitors.

Qualifications

• Adaptability: Thrives in a dynamic, fast-paced legal setting, with the ability to stay composed and effective in a busy, client-focused environment
• Communication Skills: Exceptional verbal and written communication skills to interact effectively with clients and team members.
• Cultural Competency: Ability to work respectfully and effectively with diverse individuals, demonstrating empathy and emotional intelligence.
• Reliability & Punctuality: Strong commitment to dependability, with a track record of being on time and meeting deadlines.
• Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain attention to detail.
• Professionalism: A positive, client-focused demeanor with the ability to handle sensitive situations with discretion.
• Experience: Prior experience in a receptionist or administrative role is preferred but not required.
• Language: Bi-lingual preferred but not required

Additional Information

• Probationary Period: Employment is subject to a 90-day probationary period.
• Work Environment: Join a collaborative and supportive team dedicated to client service and professional excellence.