Sterling Integrator Job Description Sample

Sterling Integrators are in charge of integrating code into current applications and ensuring that programs are running well. These analysts are also responsible for reviewing applications, running reports during testing to check for bugs, apart from diagnosing system administration issues, debugging programs, adjusting system configuration to get rid of errors, developing documentation, offering customer support etc.

What are the primary responsibilities of a Sterling Integrator?

• Provide L2 and L3 support
• Complete service requests
• Deploy enhancements as necessary in AMS Model
• Install patches and upgrades
• Carryout root cause analysis to solve commonly occurring issues
• Partake in code reviews to check for coding standards
• Liaise with functional analysts to discuss requirements for system upgrades
• Monitor business process availability
• Perform Problem Management
• Carryout trend analysis
• Train business users on application support functionality

What are the education and entry requirements for Sterling Integrator?

Apart from having a strong background in computer technology, you are expected to hold at least a BA/BS in a related field, such as Management, MIS, Supply Chain or Computer Science and at least 2 years of experience in business support. Preferred Certifications include IBM Certified Solution Implementer, Sterling B2B Integrator and ITIL Foundation.

What are the pros and cons of being a Sterling Integrator?

Pros:

• Lucrative career
• Plenty of career growth options
• Stimulating and challenging working setting
• The feeling of self-worth

Cons:

• Highly competitive field
• Gaining entry is not always easy
• Job stress can take a huge toll on you
• Odd work hours
• The need to spend long hours in front of a computer screen

What are the skills and qualities required to become a successful Sterling Integrator?

• Topnotch problem solving skills
• Good Communication skills (written and oral)
• Aptitude for training
• Strong troubleshooting skills
• Strong attention to details
• Excellent planning and organizational skills
• Ability to work independently and with a team of IT professionals
• Strong decision making skills
• Collaboration
• Teamwork
• Customer Focus
• Ability to comprehend business processes
• Skilled in commonly used Microsoft tools
• Ability to work with minimal supervision
• Excellent time management skills

How much can a Sterling Integrator earn?

According to payscale.com, these professionals can earn an average salary of $58,269 per year. The salary lies in the range of $38,086 to $96,995 annually.

Work environment and career outlook

Sterling Integrators usually work in computer labs of IT companies. It is not uncommon to see them work evenings and weekends to meet deadlines. All the problems associated with continuous computer use, like eyestrain and back pain are part and parcel of the profession. Sterling Integrators are also expected to communicate with other IT professionals and users while trying to offer solutions. After gaining some years of experience in the field, one can get promoted to Senior System Analyst/EDI, Consultant etc. It is a lucrative job and is one of the most promising careers of the future. Thanks to the advent of new trading partnerships, the demand for accurate communications and thus electronic data interchangers is set to grow.