Receptionist Job Description Sample

Job Description:              

How many of us knew Buzz Aldrin, landed in moon after Neil Armstrong, though it is not relative to what we are going to show you, here we are going to talk about the first person! Muddled?

Let me get into point, anywhere you go professional, the first person you meet is a receptionist, the face of any company. Here we give you the roles, responsibilities and much more of a professional receptionist.

Roles and responsibilities of a receptionist to deal with:  

Greeting visitors in a respectable manner and connecting them to the respective people inside the organization

Attending phone calls and directing them to the authority

Understanding the needs of the file and make proper filing

Make digital and hard copies of reports

Maintain security norms by protocols of the company

Collect and issue visitor badges

Handle mails and forward it to the respective team

Connect with security team

Deal with the problems in maintenance

Qualifications and skills:

                Education Qualification:  Employers usually prefer hiring candidates with basic computer skills and excellent communication skills. Some companies provide training for newly appointed receptionists.

Skillset:

A receptionist should possess the following skills to excel in the job:

Communication skills

Interpersonal skills

Telephone Skills

Microsoft Office Skills

Listening skills

Problem solving and decision making skills

Adding on to the above skills, a receptionist should hold on to values like integrity, patience, attitude and professionalism.

Salary:

Receptionists made a salary of $28,390 in 2017. The best-paid made $34,830 that year, while the lowest-paid was $23,300. Part time receptionist jobs provide an hourly pay for around $14.25.

To know different kind of receptionists and their pay scale, click here: https://ca.indeed.com/Types-Receptionist-jobs

 Career growth:

  All though experienced front desk receptionists seems to see a predominant growth in terms of pay scale and roles to play, Receptionists can move to the next level roles like administrative assistants, Executive Assistant, customer service. According to U.S. Bureau of Labor Statistics, employment of these professionals is set to grow 14 percent from 2012 to 2022

Concluding, a receptionist is not just someone who greets and connects calls, he or she is someone who holds the first impression and values of the organization. The above skillset will help anyone develop skills to become a professional receptionist.