Alok Prasad
Email id: alokprasad2021
Contact no: 8562782438
Summary:
? Over 8+ years of extensive experience as a Business Analyst with a solid understanding of Business Requirements Gathering, Business Process Flow and Business Process Modeling in diverse domains like.
? Demonstrated skills in critically conducting the GAP Analysis throughout the projects in evaluating/analyzing the existing standards and policies to determine the improvements.
? Urbanized and simplified the existing procedures, business processes to document the business requirements and to assist the application development team in writing analysis, to design documents and translate into system solutions through Standard / Structured Systems Life Cycle, RUP and UML.
? Proficient in authoring Business Requirement Document, Narrative Use Cases, creating Use Case diagrams, Sequence Diagrams, Activity Diagrams and other UML based diagrams using MS Visio, Rational Rose.
? Extensive experience in conducting Joint Requirement Planning (JRP) sessions, Joint Application Development (JAD) sessions with committee of SME's, senior management and IT groups to converge early towards a goal acceptable to customers and feasible to a designer to complete.
? Experienced in Smoke testing and Functional Testing to ensure the software meets the system requirements and specifications.
? Excellent Knowledge of SDLC process in Agile and Waterfall methodology.
? Adept in developing and writing Test Plans, Test Cases and Test Scripts using manual and automated testing tools such as Rational Suite and Mercury Interactive to perform User Acceptance Testing (UAT)
? Expertise in reviewing Test Procedures, creating Test plans, defining System & Integration Test Cases, executing Test Cases, Test Data reviewing and maintaining and executing detailed Test scripts for User Acceptance Testing (UAT), analyzing bugs, interacting with team members in fixing.
? Taken Responsibility for business and systems analysis work on projects related to B2B e-Commerce integrations between host systems and external parties.
? Expertise in Client site coordinator that involves understanding business requirements, day to day client interaction, offshore knowledge transfer (KT) activities, onsite status call coordination, project deadline keeping and worked as a team with business partners and end data customers
SKILLS:
Project Methodologies: Agile, Waterfall.
Business Modeling Tools: MS Visio
Requirement Management and Defect Tracking Tools: Quality Center, ALM
Relational Database Applications: SQL Server, TOAD
Business Applications: MS Office, Excel, Word, Outlook, PowerPoint, Visio and SharePoint
Test management/Defect management: Mercury/HP Quality Center, Application lifecycle management.
Experiences:
TD Bank, Mount Laurel, NJ March 22-March 23
BA/Product Owner
TD Bank, N.A. is an American national bank and the US subsidiary of the multinational TD Bank Group It operates primarily across the East Coast, in fifteen US states and DC. TD Bank is the seventh-largest U.S. bank by deposits and the 11th Largest bank in Assets, resulting from a series of several mergers and acquisitions TD Bank, N.A. with headquarters in Cherry Hill, NJ, a suburb of eight miles (13 km) outside Philadelphia TD Bank is a federal Bank. TD Bank offers many services like online banking, credit card, Mortgage Loans, TD Ameritrade deals with shares and stocks.
? This project involved online Banking, Zelle integration with the bank. Was involved in gathering requirements, creating user stories, prioritizing the stories sprint planning.
? Developed Different Page Layout customizations for the Standard Objects like Account, Contact, and Leads as per Field Rep's Requirements.
? Gathered requirements using surveys, interviews and analyzing existing systems.
? Worked closely with Sme to understand the requirements and conducted interviews with SME’s to understand the requirements.
? Studied the existing systems and gathered requirements speaking with the sme’s
? Prioritized the requirements as per business needs.
? Was involved in sprint planning and user story grooming sessions.
? Was part of sprint planning and sprint execution sessions.
? Was involved in sprint retrospective meetings and daily stand up meetings.
? Was involved in migrating legacy mainframe applications to Java.
? Created User Stories and
AT&T, Middletown, NJ Apr 2020-March 2022
Business Analyst
Project delivery was in an agile method. QCPE is a .Net based desktop application to be used by AT&T sales representatives to provide quotations for maintenance and equipment products for customer premise equipment. Sales service delivery framework (SSDF) is one of the many applications in AT&T sales product suite. Application's primary purpose is to generate contract documents and reports to client decision makers.
Responsibilities:
? Worked with the stakeholders, project manager and team of QCPE & SSDF in defining, documenting and diagramming the business needs and business process flow.
? Worked with Scrum Master to identify and involve all key stakeholders, contributors, business, operations and technical resources that must participate in a project and ensure that contributors are motivated to complete assigned tasks within the parameters of the project plan
? Developed user stories within RALLY (Agile project management tool) by working closely with the product owner, and took the user story from story phrase to story narrative to story scope and all the way to user story acceptance criteria.
? Written functional requirement case diagrams and activity, sequence and state diagrams based on AGILE methodology and business process flow diagrams using MS Visio.
? Worked with SSDF System Engineer in elicitation of their requirement of the contract data from ANIRA/AVTS/BIS PMO, which will be loaded into SSDF database in a specific file format so that SSDF can be used for contract inventory retrieval & lifecycle activities.
? Participated in weekly status meetings, conducted standup meetings, documented proceedings. Modified and maintained user stories with changes in application interface and navigation flow
? Communicated back to Business if/when the team's timebox constraints resulted in dropping certain requirements to the next sprint.
? Worked with mainframe applications involving in migration from legacy to java application
Smart & Final, Commerce, CA Oct 2017-Mar 2020
Business analyst
Smart & Final is a chain of warehouse-style food and supply stores based in Commerce, California, which developed through a series of mergers and expansions.
Responsibilities:
? Involved in business requirement gathering, analyzing the requirement, documentation of requirements.
? Involving in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
? Tracked the status of requirements throughout the project lifecycle, and redefining them as necessary Communicating changes, enhancements and modifications to project managers, sponsors and other stakeholders.
? Performed as a Business analyst to develop project implementation and develop plans including user interfaces.
? Developed Different Page Layout customizations for the Standard Objects like Account, Contact, and Leads as per Field Rep's Requirements.
? Performed analysis on existing business functionality, conditions of workflows, sharing rules, assignment rules, and triggers, modified according to user requirements.
? Created custom reports and built dashboards for organization wide presentations.
? Created Roll-up Summary fields and cross object formula fields for customization of Business needs and to meet end user requirements.
? Customized company profile, Security controls and communication templates of the organization as per the organization requirements.
? Created many Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects.
? Working with Organization Wide Defaults, Role Hierarchies, Sharing Rules and Manual Sharing to implement Record-based sharing.
? Enabled Lightning experience for key users and Created process flows using Process builder for business automation.
? Configured and validated SAML Setting for Single Sign On.
? Provided tailored guidance for sales reps to close deals by creating Sales Process for different business process.
? Facilitated data imports/exports, data cleansing, Data categorization and data integrity projects.
? Maintained Data cleanliness and accuracy by adding custom validation rules, custom formulas, Reports and Dashboards.
? Worked with mainframe applications worked with team in moving legacy applications to Java.
? Created three different Apps for different Business Users.
? Involved in creating Global Actions and assigning publisher Layouts to profiles.
? Involved in training end users on functionality and usage of the Salesforce1 mobile Application for better performance.
Environment: Salesforce.com Platform, Apex Data Loader, Workbench, SOQL, SOSL, Marketing Cloud, Sales cloud and Microsoft Excel, Salesforce 1 Mobile App, Custom Reports, and Dashboards, Organization Wide Defaults, Role Hierarchies.