Mutxxxxxx - Business Analyst -ERP Job Profile in Chicago, IL

SAP FICO Analyst – Apparel ERP
Jeevan Infotech, India | Sep 2019 – May 2022

• Served as SAP FICO Subject Matter Expert, supporting daily operations and month-end/year-end close across General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Asset Accounting, Product Costing, and COPA.

• Managed SAP finance interface projects including requirement gathering, AS-IS/TO-BE process analysis, and cost center hierarchy updates.

• Delivered solutions involving integration with MM (PO/invoice flow) and SD (billing, revenue recognition), ensuring data consistency across SAP modules.

• Improved financial reporting and reconciliation by automating close activities and supporting finance users in issue resolution and process optimization.

• Created user training materials and led workshops to ensure effective SAP adoption and continuous improvement in financial operations.

Data Analyst - Financial Services

Chakra Technologies, India | Apr 2017 – Aug 2019

• Developed and managed ETL pipelines using Google Cloud Dataflow to process loan applicant data from multiple financial institutions.

• Leveraged SQL for data validation, fraud detection, and customer eligibility analysis based on predefined risk scoring models.

• Conducted CLV analysis and improved retention strategies, contributing to a 15% increase in long-term customer value.

• Created interactive dashboards using Excel and data visualization tools to communicate insights on customer behavior, approval rates, and institutional performance to cross-functional stakeholders.

• Conducted customer engagement workshops and usability studies to guide data-driven marketing and loan policy decisions.