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About The Primas Group
The Primas Group has provided application development, software solutions, and professional services to contact centers since 1994. Our experience, quality, and reliability, have earned us the trust of some of the largest contact centers in the telecom industry. Typical solutions leverage our customers’ existing infrastructure as we assist with new or migratory planning and design, with a strong focus on CTI, IVR and speech application development. Benefits to working with us: Independent. Primas provides independent, vendor-neutral consulting. Our aim is to help our customers serve theirs most effectively by selecting a solution that balances available technology and long term business strategy. Efficient. Our smaller size keeps us light on our feet. This allows us to react much quicker than many larger companies. Affordable. Our service fees and products give you maximum ROI. In many cases, Primas is 25% less than other system integrators and manufactures. Custom-turnkey products.