Pacifica Beach Hotel Careers in Pacifica, CA

Pacifica Beach Hotel In Pacifica is seeking to hire a professional and experienced Front Desk Agent to join our team! The successful candidates must be able to work various shifts as business needs require. Responsibilities for Front desk agent, but are not limited to: - Checking-in and checking-out guests in a timely and professional manner. - Resolving guest issues with diplomacy and creativity, with the goal of exceeding guest expectations. - Taking the initiative to improve guest service and promote the hotel whenever possible. - Verifying and imprinting credit cards for authorization using electronic acceptance methods. - Ability to understand hotel guest needs and maintain confidentiality of guest information and pertinent hotel data. - Promptly answering the telephone using positive and clear English communication. - Being alert to guest needs at all times anywhere in the hotel. - Being a team player and working with the team to improve the guests' experience wherever and whenever po