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About Overpass
Call centers have long provided a key solution for outsourcing certain job functions, but the traditional brick and mortar model have always been plagued by the same nagging issues. high overhead, lack of transparency, inconsistency with brand messaging, poor customer service - the list could go on and on.We knew that there had to be a better solution - so we built it! By taking the entire customer engagement process and moving it into the cloud, we created a virtual call center that’s easy for you to set up and monitor from end-to-end. All of the talent and tools are in one place to tailor a campaign to your exact needs.
