Linda Vaughn Inc Careers in Chapel Hill, NC

Linda Vaughn Inc. is a management and communications consulting practice focused on helping individuals and teams enjoy their day at work. Understanding oneself is key to managing our behavior at work and other areas of life. Using tools such as the Myers-Briggs Personality Preference, Conflict Dynamic Profile, and the Kirton Adaptive Innovative Theory individuals and teams learn more about themselves and what they need to get-along and be productive at work. Linda Vaughn Inc provides training in customer service skills, both through an American Water Works Association Customer Service Certification Program and training that is designed to address the needs of a particular staff or team. The management consulting services focus primarily on improving customer service and efficiency through examination and often revision of policies, procedures and work processes. Specialties Customer Service Training, Process Improvement, Public Education and Marketing, Mediation and Facilitation