Isodx Careers in Columbus, OH

Whether you are seeking innovation and performance enhancements with advanced remote monitoring or compliance auditing, ISOdx has solutions that will make a dramatic difference for your organization. ISOdx advanced remote monitoring is a configurable application that combines sophisticated documentation capabilities for the fastest resolution of technology support issues. It slashes mean time to resolution (MTTR) by gathering data before issues arise and putting critical information at a support team’s fingertips before the customer’s first call. ISOdx Compliance Audit Trail fills the change management gap by automatically identifying all changes in an IT ecosystem and categorizing them as approved or unapproved, to streamline the audit process for CIOs, CFOs and external auditors. Specialties Reduces time spent in solving Customer Support Problems by up to 92%., Rapidly determine root cause of technology support problems, Drastically increases customer satisfaction, Provides detai