Infocus Auto Careers in Chicago, IL

A better customer experience can be worth hundreds of thousands of dollars to an auto service retailer. The relationship between the customer experience and loyalty means that shops that turn feedback into action will have more customers who will buy from them again, who won’t take their business elsewhere, and who will recommend them to a friend, colleague or relative. Benefits of InFocus include: More incremental purchases from existing customers. Revenue saved by lower customer churn. New sales driven by word of mouth. InFocus Auto is a customer experience management tool specifically for auto service retailers. Built by industry veterans, our platform is intuitive, easy-to-use and allows shop owners to efficiently capture customer insight, measure performance, and develop action plans to drive more revenue. Get total visibility into consumer perceptions. Learn about potential issues before they escalate. Reach revenue targets through deeper insight. Save time and money by