Great Falls Marketing Careers in Augusta, ME

Great Falls Marketing is a contact center that specializes in providing support for products in the health, wellness & beauty categories and has been in operation for going on 20 years. Year over year we have continued to grow our inbound, outbound, and customer service departments in all three locations in Maine. With over 30 years of industry-leading experience, our team makes up just over 400 employees today and we have serviced over 400 clients over our tenure. Customer Service agents are always ready to assist customers, answer questions and provide an overall complete customer experience. GFM agents are also trained to look for opportunities to “save” order cancellations and reduce returns on your behalf. In many cases, our agents will be able to take a customer service call and actually sell more of your products. Our agents also have the ability to log in directly to your existing CRM or we can house the data for you if needed.