Granada Corporation Careers in Scottsdale, AZ

Granada helps companies better communicate with their customers. We offer boutique customer support services to clients that demand the highest institutional standards and need a delivery model that is built-to-suit to their needs. Granada’s customer support delivery model is differentiated in the market in the following ways: Work-from-home (WFH) specialization. As a leading pure play WFH provider, we are a natural fit for companies wanting to adopt the WFH model;Volume agnostic infrastructure. While Granada can scale beyond 500 FTEs for clients, we are also an ideal fit for Fortune 500 and middle market companies interested in 25-50 FTE deployments;Hispanic Customer Experience leadership. Granada’s management team started the Press 2 for Spanish market 15 years ago and can deploy in-culture strategies to improve acquisition and retention rates. All of our solutions are co-designed with our clients based on their particular needs. Our clients’ satisfaction is largely based on this “blank canvas”