Digital Direction Careers in Chicago, IL

Digital Direction manages your entire telecommunications lifecycle across all your carriers and locations. From procurement and implementation, to trouble ticket escalation and change orders, our veteran staff speaks the language of the carriers and works for you. Our Outsourced Telecom Management (OTM) solution enables us to acquire, provision, and support corporate telecommunications environment. OTM lifecycle capabilities include ordering and provisioning, inventory management, invoice auditing, expense management, contract and rate negotiation, and trouble ticket and billing helpdesk services. Digital Direction is a company absolutely dedicated to helping customers reduce their telecom spend, leverage their communications environment, and creates a single point of contact for experienced advice and dedicated customer advocacy. Specialties Outsourced Telecom Management, Operational Efficiency, Telecommunications, Contract Negotiation Services, Helpdesk Services, Invoice Consolidatio