Applied Concepts Incorporated Careers in Lake Mary, FL

Applied Concepts, Inc. has worked with over 6,000 dealerships for over 30 years to strengthen the inbound and outbound uses of the phone for sales, service, parts and reception. Utilizing our inbound phone skills training series, Power Phone-Ups, sales consultants will set more appointments from phone ups, service advisors will set more customer pay appointments and parts counter people will sell more parts while creating lead opportunities for service. With Applied Concept's outbound phone skills training, sales consultants will convert more Internet leads into appointments, bring unsold floor traffic back in, create referrals and bring back orphan owners and lease returns. Service Advisors will better deliver the bad customer pay news when more problems are uncovered. Applied Concepts, Inc. offers tools to help dealers boost their advertising effectiveness, improve floor traffic, increase units & grosses, enhance CSI & SSI scores and income, and elevate service absorption. Services i