The Staff Accountant is responsible for assisting the Director of Finance and Assistant Director of Finance in maintaining accurate and timely financial resporting; ensuring acceptable levels of internal control; ensuring compliance with all federal, state, and local regulations and Highgate Hotels Standard Operating Procedures; and safeguarding owners/investors assets. For this role, the emphais is placed on the management of Payroll, Income Audit and Accounts Receivable processing and collections
Responsibilities:
- Monitor, prepare, and communicate financial reports in accordance with Highgate Hotels required due dates.
- Income Audit including entering information into the BiPortal on a daily basis.
- Utilize and maintain time and attendance system and process, daily, weekly, and bi-weekly payroll and related information to include verifying payroll information, recording earnings/deductions., etc.
- Prepare and input all required payroll journal entries.
- Maintain responsibility for the daily Accounts Receivable credit, billing, and collection process.
- Monitor payment requirements on groups or functions and process deposits.
- Approve or decline credit requests.
- Complete collection calls on each appropriate outstanding accounts and maintain collection files on each outstanding issue.
- Review and approve the City Ledger transfers daily and communicate to supervisor any deviation from established Accounting policies and procedures.
- Handle customer inquries in a professional and timely manner, provide customers with accurate invoices, statements, and schedules.
- Process returned checks and credit card chargebacks.
- Conduct monthly credit meetings and maintain minutes (including returned checks/chargeback logs, credit trace reports, write-off, bad debt allowances, etc.)
- Partner with the Sales and Events Team by establishing customer credit, including but no limited to application processing, reference checks, credit limitation, direct billing list, and deposit requirements.
- Maintain an efficient collection process to include organized filing and tracing system, issuing letter, monitoring returned checks and charge backs, performing collection calls and preparing bad debt write-offs.
- Update daily revenue reports both for internal distribution and corporate distribution.
- Monitor guest ledger, advance deposit ledger and any other related ledgers to ensure proper internal control.
- Keep management aware of any unusual operation or financial occurances and/or significant deviations.
- Reconcile invoices against ledgers or schedules to ensure accuracy of invoicing.
- Assist in the monthly close process by posting journal entries that are related to daily/monthly responsibilities.
- Ensure overall guest satisfaction by attentive listening and then immediately resolving guest issues or elevatiung to the Director of Finance or General Manager.
- Cross-Train in other areas within the Accounting Department including accounts payable.
- Ability to identify root causes of issues that may affect staff or guests and provide actionable and measurable solutions to improve efficiency, overall work environment, and/or guest experience
Qualifications:
- College courses in an associated or related field and/or related experience in an Hotel or Hospitality environment
- Must be proficient in Windows, Microsoft Office (Intermediate Excel and Basic Word)
- Accounts Receivable and Payroll experience is preferred
- Hotel PMS Opera is preferred
- Flexible and long hours sometimes required, especially during the last and first few days of the month
- Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in a professional, attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meeting and trainings.
- Maintain regular attendance in compliance with Highgate Hotels Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming.
- Comply with Highgate Hotels Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guests or operational needs.
- Perform other duties as requested by managment.
Salary Range: $60,000 - $70,000
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