Retail Sales Associate Jobs in Aquarium Adventure Hoffman Estates, IL

 At the heart of our Pet Counselor role is educating customers about pets to help them make informed decisions that enhance the lives of both pets and their owners. While we provide comprehensive training, prior experience or knowledge about animals is preferred.

Key Responsibilities:

• Assist customers with product knowledge and pet care advice
• Perform all retail duties including cashiering, stocking, and cleaning
• Care for small animals and foster strong customer-animal relationships
• Help match pets with the best owners to ensure a perfect fit
• Maintain a clean, safe, and welcoming environment for customers and animals alike

Qualifications:

• Genuine passion for animals is essential—this role involves daily interaction with both pets and customers
• Self-motivated and proactive; able to identify tasks and complete them independently
• Excellent communication skills; able to connect with a diverse range of customers, from lifelong pet owners to new pet parents
• Positive, outgoing attitude with a contagious smile and a team-oriented mindset
• Ability to work collaboratively as well as independently across a variety of tasks (customer service, cleaning, feeding, cashiering)
• Previous retail experience is preferred but not required — full training will be provided