Restaurant Cashier Jobs in Burger Lounge Los Angeles, CA

Essential Functions:

• Maintains consistent customer service focus always, showing pride of ownership and a sense of urgency to delight the Guest. Enthusiastically greets Guests with a warm, genuine welcome. Consistently follows G.O.A.L. standard of service (Greet, Offer of Specific Service, Anticipate Guest Needs, Leave a Lasting Impression).
• Food Presentation Uses Burger Lounge dialog combined with clear, organized presentation of food, key words, offer of a specific service (the O in G.O.A.L.), and appropriate carrying techniques for carrying 3 plates, when required.
• Sauce Protocol Understands and follows sauce protocol procedures on how to offer, pour, and present sauces.
• Circulating the Dining Room Exhibits soft skills such as social awareness and perception of non-verbal cues, reading the table, eye contact and verbal engagement.
• Beverage Preparation Brews iced tea and lemonade, prepares milkshakes and floats, and pours beer and wine (if over the age of 18).
• Menu Demonstrates strong comprehension of Burger Lounge menu including recipes, allergens, and dietary restriction workarounds.
• Order Taking and Greeter Dialogue Processes Guest orders in person or by telephone using the POS, handles cash and credit/debit card transactions with accuracy while upholding register dialogue.
  
  

Qualifications and Education Requirements:

• Strong customer service personality and skills.
• Some prior experience in a customer service or restaurant environment preferred.
• Ability to remain calm under pressure in a fast-paced environment.
• Reliable transportation and ability to arrive to work on time and maintain a positive attendance record.
• Ability to work a flexible schedule, including weekends, holidays and evenings.
• Good communication, organization, and interpersonal skills to establish and maintain effective working relationships with co-workers.
• Current Food Handlers Card. Our preferred vendor is ServSafe.
• Preferred Skills: Multi-tasker, safety-minded, team player and strong work ethic (you care about your team and the job you perform).
• Ability to read, write, and verbally communicate effectively and professionally with other business departments, Guests, and vendors.
• Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.
  
  

Benefits:

• 401(k)
• Free employee shift meals
• Pre-Tax Parking & Transportation Benefit + 50% employer match
• Discounted wellness, tickets, and travel